Frequently Asked Questions


Do I have to spray or soak the used diapers?

Nope! Just toss them into your diaper pail, same as you would a disposable. 

How much does it cost?

Our prices start at $35 a week for our prefold subscription. This includes everything you need to cloth diaper: as many prefold diapers as your baby needs up to 80, 6 covers, 2 Snappi's, and a laundry bag, along with weekly washing of the diapers and cloth diapering help and support. You will be billed on a four week cycle. 

Can I cancel at any time?

Absolutely. You may cancel at via text, phone call, or email. We recommend that you give cloth diapering a try for the full four weeks and we do not offer refunds for weeks left unused.

Do you have a discount for twins or families with two children in diapers? 

Yes! Add two subscriptions into your cart and then use apply promo code: 2NDSIBLINGDISCOUNT for $10 off your order. 

What products are used to wash the diapers? 

We use extremely hot water (170 degrees +) and detergent formulated exclusively for baby linens to wash our diapers. We are committed to using harmless and eco-friendly ingredients like hydrogen peroxide (our main ingredient) to clean our diaper laundry. (Occasionally we may need to use a very small amount of chlorine bleach. This is common in cloth diapering.) There are no fragrances used in the processing of the diapers. Our diapers are p.H balanced to your baby’s skin which helps prevent rashes.

What about the smell?

We recommend a good diaper pail (the Diaper Dekor Plus is especially recommended since it fits our laundry bags nicely) and one or two reusable diaper pail bags so that you can change out your pail midweek. Our laundry bags are made out of impermeable vinyl and keep the smell in just as well as a plastic trash bag would.

What if I go on vacation? 

Contact us via phone call, email, or text to arrange a pause on your subscription. Please do not leave used diapers sitting at your house during the time you are gone. Just make sure you arrange a time for us to pick up the last of your used diapers right before you head out. 

What options do you have for baby shower gifts?

We offer e-gift cards as well as cloth diaper cakes for baby showers. You can select a basic diaper cake that you decorate yourself or we can custom decorate it to complement your shower theme. We also offer diaper funds so your loved ones can easily give and add funds to your account with us. 

How can I add your service to my baby shower registry? 

We recommend opening a diaper fund and adding that to your baby shower registry as that will provide you with the most flexibility along with ease of use for your friends and family in giving. You can add your diaper fund link to your Babylist, Poppy List, or Be Her Village registry and it will take them directly to your diaper fund page.

Do you offer other styles of cloth diapers besides pre-folds?

Yes! Check out our Fitted Diapers if you are in the Milwaukee area and our Premium Diapers if you are in the DFW area for an easy no-folding-needed option.

How do I use cloth diapers?

See our video here for instructions:

What are your terms of service?

Click here to read our terms of service. 

How long before I want to start service should I sign up? 

We recommend signing up a minimum of one month before your due date, and we welcome earlier signups. During checkout, you'll be able to choose when you would like your first delivery.

Once we drop off your first delivery we will pause your subscription until you let us know that baby has arrived and you're ready to start regular deliveries. 

What is your service area?

For our Wisconsin location:

The following areas are in our main service area: Milwaukee, Wauwatosa, Brookfield, Elm Grove, New Berlin, Greenfield, St. Francis, Cudahy, Hales Corners, Butler, and Shorewood. 

The following cities are serviceable with a $2.50 per week upcharge: Waukesha, Pewaukee, Hartland, Franklin, Oak Creek, South Milwaukee, Whitefish Bay, Fox Point, Brown Deer. (If you live in one of these cities, please add this product to your cart.)


For our North Texas location:

The following areas are included in our service area: Dallas, Fort Worth, Arlington, Grand Prairie, Irving, Bedford, Euless, Hurst, North Richland Hills, Duncanville, Mesquite.

The following cities are serviceable with a $2.50 per week upcharge: Keller, Southlake, Roanoke, Flower Mound, Lewisville, The Colony, Little Elm, Frisco, McKinney, Allen, Plano, Garland, Richardson. (If you live in one of these cities, please add this product to your cart.)

Map of Dallas-Fort Worth area showing which areas our cloth diaper service delivers to.


Have a question that wasn’t answered here? We'd love to help! Call (817) 805-5485 or email